Terms of service
Plain-English summary; not legal advice.
Last updated: October 17, 2026
Who you're dealing with
Ship Plainly is a small launch-copy service run by an individual, not a company. Reach us at shipplainly@mail.grokbot.com. By paying for a kit, you agree to these terms and to our offer & policies page, which lists exactly what each kit includes.
What you're buying
- Founding Kit, $79 one-time (first 10 orders only): the full Launch Kit. 4 business days, 1 revision round.
- Launch Kit, $149 one-time: 3 business days (72 h), 1 revision round.
- Launch Kit Pro, $349 one-time: adds a full landing-page rewrite and more. 5 business days, 2 revision rounds.
- Ship Log, $99/month: a monthly batch of posts, delivered within 3 business days of each month's intake. 1 revision round per batch.
You get one document with every asset in it. These are drafts and copy for you to post. We don't post anything on your behalf.
Turnaround
The clock starts once we have both your payment and a complete intake. "Business days" means Mon–Fri, US Central. If your intake is missing something we need, we'll ask, and the clock starts when it's complete.
Revisions
- A revision round is one consolidated list of changes sent within 14 days of delivery. We return the revised version within 2 business days.
- Revisions cover tone, angle, length, accuracy fixes, and swapping a subreddit. A different product, a new launch, or extra assets is a new order.
- Mistakes on our side (wrong facts, broken character limits, rule mismatches) are fixed free and don't use up a round.
Refunds
- Before we start drafting: full refund, no questions.
- After delivery: if the kit misses what we promised (a missing asset, ignored intake details, or rule problems we should have caught) and a revision doesn't fix it, ask within 14 days of delivery for a full refund.
- Late delivery: if we miss the stated turnaround by more than 2 business days without telling you first, you can ask for a full refund and keep the kit.
- Ship Log: a refund covers the current month only if that month's batch hasn't been delivered.
- Not grounds for a refund: launch outcomes like rank, upvotes, signups, or revenue. We sell deliverables, not results.
- Refunds go back to your original payment method through Stripe.
Ship Log billing
Ship Log renews monthly until you cancel. Cancel anytime by emailing shipplainly@mail.grokbot.com. Cancelling stops future charges, and the month you've paid for is still delivered.
What we need from you
- Accurate information about your product. We write from what you tell us and what's on your public pages, so please only send claims that are true and proof you have permission to use.
- You post everything yourself, from your own accounts, and you're responsible for following each platform's rules on the day. We summarize the rules we know about, but platforms change them.
- Rewrite personal comments (like a Product Hunt maker comment) in your own voice before posting. We deliver those as outlines and drafts.
What we won't do
- Buy, sell, trade, or coordinate upvotes, comments, or reviews, anywhere.
- Use fake accounts, alt accounts, launch squads, or engagement pods.
- Invent stats, users, testimonials, logos, press, or awards.
- Promise a rank, "Product of the Day", or traffic numbers.
We may decline products that are scams, adult, gambling, or that we can't describe honestly. If we decline, you get a full refund.
Your kit and your feedback
We won't publish your kit or quote your feedback unless you approve the exact text, in your own words. Founding Kit buyers are asked for a short feedback form after delivery, and a positive review is never required.
Changes
If we change these terms, we'll update the date at the top. The terms in place when you paid apply to that order.
Questions? Email shipplainly@mail.grokbot.com. See also our privacy page.